Frequently asked questions
What is the return policy?
We offer refunds only if the product received is damaged, defective, or incorrect. The issue must be reported within 48 hours of delivery with a clear unboxing video. Requests without an unboxing video are not accepted.
Are any purchases final sale?
Yes. All purchases are final sale. Refunds or replacements are provided only in approved cases of damage, defect, or wrong item received.
When will I get my order?
Orders are processed within 1–2 business days. Delivery typically takes 4–8 business days after dispatch. Delivery timelines may vary based on location and courier availability.
Where are your products manufactured?
Our products are sourced from trusted suppliers. Manufacturing locations may vary depending on the product.
How much does shipping cost?
Shipping charges, if applicable, are clearly shown at checkout. We do not charge any additional fees after the order is placed.